Traditional business intelligence
Usually starts with companies, transactions, markets and structured internal data.
The connecting methodology
Community Intelligence is the process of turning online conversations, behaviours, beliefs and emerging signals into useful business insight.
Some of tomorrow’s most important industries begin as communities. Before they appear clearly in market reports, people are already forming shared language, trusted voices, behaviours and economies around them.
Community Intelligence helps organisations understand these signals early, see how beliefs influence behaviour and decide what deserves attention.
Usually starts with companies, transactions, markets and structured internal data.
Starts with the people creating demand, culture and emerging markets through public conversations and behaviour.
The approaches can work together. Community Intelligence adds the human context that established datasets may not yet capture.
Social listening often measures what is being said, how often it appears and whether the broad sentiment looks positive or negative.
Community Intelligence goes further by asking why people believe something, how beliefs spread, which communities influence behaviour, what signals are emerging and what those signals could mean for a business.
We use Community Intelligence to identify emerging digital ecosystems, understand the people and businesses shaping them and build specialist intelligence brands around the opportunity.
The Bloxline applies this approach to the business and culture of Roblox. The CHNNL applies it to the new creator economy.
Understand a community, market, audience or opportunity.
Turn emerging signals into clearer business decisions.
Build a credible presence informed by local expectations.
Reach an ecosystem through a relevant intelligence brand.